Before you call
Prepare three details.
- 01
Find your reference
Use the shipment, booking, invoice, or other reference that the team provided.
- 02
Confirm the route
Have the origin, destination, and sender or recipient name ready.
- 03
Call the regional line
Use the contact that arranged the shipment or call the Los Angeles office.
Regional contacts
Request a shipment update.
Business hours are Monday–Friday, 10 AM–5 PM. Lunch is from noon–1 PM.
Los Angeles
(626) 893-1607Primary office lineLas Vegas
(408) 512-7549Idaho
(208) 318-3056Utah
(801) 682-0128Colorado
(720) 427-8284New Mexico
(505) 980-3337What the team may ask.
- Shipment or invoice reference
- Sender and recipient names
- Origin and destination
- Pickup or booking date
- Cargo description
- The last update you received
